Travara Ceylon

These Terms & Conditions govern all travel services, tour packages, bookings, and website usage provided by Travara Ceylon. By accessing our website or confirming a booking, you agree to be bound by these terms.

1. Company Information

Company Name: Travara Ceylon
Location: Sri Lanka
Services: Tour packages, customized tours, villa accommodations, transport services, and related travel arrangements.

2. Booking & Confirmation

A booking is confirmed only after receipt of the required advance payment or full payment and written confirmation from Travara Ceylon. All booking details, inclusions, and exclusions will be communicated at the time of confirmation.

3. Payments

• Payments must be made according to the agreed payment schedule.

• Prices are quoted in the agreed currency and may be subject to exchange rate fluctuations.

• Any bank charges, transfer fees, or currency conversion fees are the responsibility of the client.

4. Prices & Inclusions

Tour prices include only the services explicitly mentioned in the confirmed itinerary. Any services not listed are considered excluded unless otherwise stated in writing.

5. Amendments & Changes

Changes to itineraries, travel dates, or services are subject to availability and may incur additional charges. Travara Ceylon reserves the right to make minor itinerary changes when necessary due to operational reasons or unforeseen circumstances.

6. Cancellation Policy

All cancellations are subject to our Cancellation & Refund Policy, which forms an integral part of these Terms & Conditions. Please review the policy carefully before confirming your booking.

7. Travel Documents

Clients are responsible for ensuring they possess valid passports, visas, travel insurance, and any required health documentation. Travara Ceylon is not responsible for denied entry or travel disruptions due to improper documentation.

8. Travel Insurance

Comprehensive travel insurance covering medical emergencies, trip cancellation, loss of belongings, and unforeseen events is strongly recommended. Travara Ceylon shall not be liable for losses covered by insurance.

9. Liability & Responsibility

Travara Ceylon acts as an intermediary between clients and service providers such as hotels, transport companies, and activity operators. While we take care in selecting reliable partners, we are not liable for delays, accidents, injuries, losses, or damages caused by third parties or circumstances beyond our control.

10. Force Majeure

Travara Ceylon shall not be held responsible for events beyond reasonable control, including but not limited to natural disasters, political unrest, pandemics, strikes, weather conditions, or government regulations.

11. Health & Safety

Clients must disclose any medical conditions or special requirements prior to travel. Participation in activities is at the client’s own risk, and safety instructions provided by guides and operators must be followed at all times.

12. Conduct & Behavior

Clients are expected to respect local laws, customs, cultures, and the environment. Travara Ceylon reserves the right to terminate services without refund if a client’s behavior is deemed unsafe or disruptive.

13. Use of Website

All content on this website, including text, images, logos, and designs, is the property of Travara Ceylon and may not be copied, reproduced, or used without prior written permission.

14. Privacy Policy

Personal data collected through our website or services is handled in accordance with our Privacy Policy, which forms part of these Terms & Conditions.

15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of Sri Lankan courts.

16. Acceptance of Terms

By using our website or confirming a booking with Travara Ceylon, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

📩 Contact Information

Travara Ceylon
📧 Email: sakeen@travaraceylon .com
📧 Email: enquiries@travaraceylon .com
📞 Phone / WhatsApp: +94729953736